KM Functions Comparison

KM Function Comparison


This page combines the individual function summary pages into a single table for easy visual comparison. Edits made on the individual pages will appear below. See KM Functions Attributes Comparision for a comparision of attributes between functitons.
Universal Function (Attributes)
Speciality Functions (Attributes)
Strategic Functions (Attributes)
Business Aligned Functions (Attributes)
"Universal" KM Function includes responsiblities, competencies, skills and behaviors that are needed by knowledge worker (not just individual in highly technical or analytical functions) and by KM practice practioners in managing the KM practice.

Start at attributes for comparing suggested functions.


The 2011 Communique states "There was very strong agreement on" the existance of "Universal knowledge management functions."

The communique also says "A key area of consensus was the importance this community assigned to basic knowledge management competencies for all functions. This group adopted the more modern view of the knowledge worker as any worker within an organization. The group did not agree with the idea that a knowledge worker is limited to individuals who perform highly technical or highly analytical functions. There was abroad agreement that everyone in an organization should strive to become a knowledge worker - not just the college educated."

"There was also strong agreement that the functions should not be read as having direct hierarchical relationships – knowledge management functions must be able to infiltrate and align with all aspects of the organization. "




- 2011 Communique

Universal KM functions include: TBR
  • Managing Knowledge by Knowledge Type: "Know-How, Know-Where, Know-What, Know-When, Know-Who, Know-Which, Know-Why." John Lewis
  • The Knowledge Cycle: Discover, Research, Use, {Create}, {Codify}, {Dissemenate}
  • Effective interpersonal work skills and behaviors

KM specialities apply to: COPs, Knowledge Repositories, Pedias, Trainer, Content Management, Knowledge Retention, Codification, Knowledge Continuity, Social Network Improvement; Knowledge Asset Management; Strategy; KM Architecture

Supporting Specialities: Change Management; Organizational Behavior / Development, Systems Development (...), Search and Discovery, Taxomonies and Ontologies.

There are broad set of roles for individuals in the KM practice and embedded in organization working specialities like these:
  • Communicator, Coach, Facilitator / Motivator, Knowledge Broker. Trainer. Leader / Manager. Mentor. Strategist. Instructional Designer, KM Integrator, Innovation Manager

Start at attributes for comparing suggested functions.


See KM Curriculum for Doug Weidener's initial inputs of KM Specialities from a KM Curriculum, KM Institute viewpoint.
See KM Specialities page in IKIGlobal wiki for another starting list of specialities.
Roles of KM Strategic Functions include leadership and management providing organizational direction, architecting, planning. Some specific positions (titles may vary from organization to organization (CKO, Directory of KM, Organization Learning or Development, TBD.)

Start at attributes for comparing suggested functions.


The 2011 Communique stated: "Strategic level functions are those functions with responsibilities for promoting a knowledge culture, for ensuring there are resources dedicated to knowledge management across the organization."

See the discussion page for 2011 summaries of discussions as well as KM Function COP comments.
Business-aligned functions are those functions which embed knowledge management practices directly into business processes and operations – these functions are the essence of “using knowledge to create business value.

Start at attributes for comparing suggested functions.


The 2011 KMEF Communique states "Business-aligned functions are those functions which embed knowledge management practices directly into business processes and operations – these functions are the essence of “working smarter, not harder"

See discussion pages for comments and questions about Business-Aligned KM Functions.