KM Functions Table

KM Function1. [[KM Functions Table#|Communication]] Role
Universal
SpecialitiesX
Strategic
BusinessAligned
Comments# Visibility – Evangelist could be many throughout large organization
2. Learning


X

  1. Possibly most overlooked essential. Basic primers for knowledge workers and executive briefings
3. Facilitate Knowledge [[KM Functions Table#|Content Development]]

X



4. Increase [[KM Functions Table#|Organizations Awareness]] of KM


X


5. Coach Enterprise Learning

X



6. Coach Knowledge Awareness

X



7. Facilitate Collaboration in Cross Functional Environments



X

8. Facilitate Organizational Learning Process

X



9. Knowledge Broker



X

10. Motivator

X



11. Consensus Builder



X

12. Marketing of KM

X


  1. To embed culture into organization – brand program to create interest for those “in the flow” to want to use and continue participation
13. Advocacy


X
X

14. Training

X



15. Metrics

X



16. Knowledge Coach (Facilitator)

X



17. Knowledge Mentor (Domain Expert)



X

18. CKOs and KM Directors


X

  1. Determine where CKOs and KM Directors reside in organization structure – who do they report to and what are they responsible for.
19. Persuader



X

20. Strategist

X



21. Change Manager

X



22. Storytelling
X
X

X

23. People Developer



X

24. Consultant

X



25. Education/Awareness Raising

X


  1. KM Concepts and Approaches
  2. The organization’s specific KM-related processes
26. KM Responsibility


X
X
  1. Which Department should KM’s be housed in?
27. Advocate


X
X
  1. Spread the Message
28. Knowledge Catalyst
X




29. Knowlede Sharing
X



  1. How does the organization/Individual Balance Knowledge Sharing with Information Security
30. KM Integration

X


  1. How to formally introduce/integrate KM into an organization
31. Organizational Learning or Development Officer/Manager


X


32. Speech Communication

X



33. Public Speaking

X



34. Listening Skills
X




35. Critical Thinking
X




36. Instructional Design

X



37. Stewardship

X
X
X

38. Life Experience
X



  1. Selfless Service
39. KM Organizational Goals and Objectives


X

  1. Articulate How KM Activities Contribute to Organization Goals and Objectives
40. General Thoughts




  1. Wealth of Knowledge
  2. KM Contributes to Innovation
  3. Common Functions with Other Management
  4. Open Q Re: Universal KM Roles
  5. Universal Worker Should be “Knowledge Worker”
  6. KM Team + Everyone Else – Ultimate Customer
  7. Everyone Needs “K” to do their job